Verity, the PaperVerity agent, collects your customers' documents through a conversation — retrieving pay stubs, statements, and transcripts straight from the source while the conversation keeps moving. Every document arrives verified, not just uploaded.
Your customer never waits on a spinner and never gets a portal login to forget. Retrieval runs as background jobs while Verity keeps the conversation moving.
Send Verity a checklist — pay stubs, statements, transcripts, insurance, ID. Your requirements, your deadlines.
The agent walks each customer through the list in plain language — chat or voice — and answers their questions along the way.
Customers connect their payroll provider, bank, or the IRS; Verity retrieves originals in the background — no printing, no photographing a screen.
Type, source, completeness, and dates are verified before anything reaches your team. What lands in your queue is ready to work.
Most collection tools stop at the upload. PaperVerity verifies each document against the request before your team ever opens it — and keeps the provenance.
Right document, right period. A statement labeled "March" that's actually January gets caught at intake, not at underwriting.
Source recorded. Every file carries where it came from, when it was retrieved, and who can see it.
Gaps surfaced early. Missing pages or a wrong account trigger Verity to follow up immediately — in the same conversation.
Every surface your customers touch — conversation, sign-in, status, completion — re-skins to your identity through one theming layer. Same agent, same verification, your name on the door.
Try it: this panel is one component re-themed live. It's the same mechanism your deployment uses.
Document collection runs on trust, so we say exactly what happens — no more, no less. The same plain language appears in the product while your customers use it.
Encrypted in transit and at rest, held only while your application is active. When the file closes, the documents don't linger.
Typed by your customer, never spoken aloud — and never seen by PaperVerity or your loan officer. Sign-in happens inside the institution's own boundary.
Verity is software and looks like it. No synthetic faces, no pretending to be a person. Customers always know what they're talking to.
Every document keeps its history: the source, the retrieval time, the checks it passed, and who can view it.
Tell us what your intake looks like today and we'll walk your team through the same flow you watched above — with your document checklist.